This policy outlines the categories of information ShipBet may process to support account operation, payment workflows, fraud controls, and player support.
Collected information
- Registration details and profile settings.
- Payment and wallet metadata linked to transactions.
- Technical and security signals from sessions and devices.
- Communication records created through support interactions.
Purpose of processing
Information is processed to deliver requested services, maintain service security, resolve operational issues, and satisfy legal or regulatory requirements.
Some lower-sensitivity data may also be used in aggregate form for monitoring and service improvement.
Storage and access
Operational and financial records may be retained where needed for compliance, disputes, security reviews, or legally required retention periods.
Players can contact support if they need clarification about how information is stored or used.